66fb Privacy Policy

66fb (referred to as "we", "us", or "the platform") is a trusted online gaming platform for users in Bangladesh. This Privacy Policy explains how 66fb collects your personal information, how it is used, and the steps taken to protect your privacy.

By using the 66fb website or services, you are considered to have accepted the terms set out in this Privacy Policy. This policy is part of our Terms and Conditions- is part of and should be read together.

We believe every user should have full control over their own data. That is the purpose behind our Privacy Policy — written in plain language, with nothing hidden.

66fb only collects information necessary to provide our services. A detailed breakdown of what is collected is listed below:

66fb collects your information in several ways. Each method is described in detail below:

• At Registration: When you create an account with 66fb, you provide your name, mobile number, email address, and date of birth.
• During Identity Verification: The KYC process involves collecting details and images from your national ID card or passport.
• Transaction Time: Payment methods and account numbers are recorded for deposits and withdrawals.
• While Using the Platform: Browsing and gaming data are collected automatically through cookies and tracking tools.
• Via Support: When you contact us via live chat or email, those conversations are stored as logs.
• From Third Parties: Identity may be verified through verification agencies where legally required.

66fb uses your information only for specific, legitimate purposes. We will never use your personal data for anything unrelated to our services.

• Account management: Your information is used to create, verify, and secure your account.
• Service Improvement: Usage patterns are analyzed to personalize your gaming experience and introduce new features.
• Transaction Processing: Financial information is required to process deposits and withdrawals accurately.
• Fraud Prevention: To detect suspicious activity and ensure the security of the platform.
• Legal compliance: To meet regulatory requirements in compliance with AML and KYC rules.
• Promotional Communications: To notify you of bonuses, offers, and updates with your consent (you can opt out at any time).
• Customer Service: To provide fast and effective resolution of your complaints and queries.

66fb will never sell your information. However, in certain circumstances, it may be necessary to share information with trusted parties:

• Payment Processors: To process transactions with mobile banking partners such as Mobile Banking, Nagad, or Rocket.
• Identity Verification Agencies: With accredited verification agencies to complete the KYC process.
• Technology Service Providers: With server hosting, data analytics, and cybersecurity providers — all of whom operate under strict confidentiality agreements with us.
• Legal authorities: In cases involving court orders, government investigations, or other legal obligations.

Outside of the above cases, none of your information will be shared with any other party. All our third-party partners comply with international data protection standards.

The 66fb website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your experience.

Types of cookies we use:

• Essential cookies: These are required to maintain login sessions and ensure security — they cannot be disabled.
• Functional Cookies: Remembers your language preferences and settings.
• Analytics Cookies: Helps identify which sections of the platform are used most.
• Performance Cookies: Used to identify loading speed issues and technical problems.

You can disable non-essential cookies at any time through your browser settings. Note that some features may work in a limited capacity as a result.

66fb uses industry-leading technology to keep your information secure. Our security measures include:

• SSL/TLS encryption: All communication between the platform and your device is encrypted with 256-bit SSL.
• Two-Factor Authentication (2FA): Additional OTP verification can be used when logging into your account.
• Firewall Protection: An advanced firewall system prevents unauthorized access from outside.
• Regular Security Audits: A third-party cybersecurity team conducts regular audits of our systems.
• Data Masking: Sensitive details such as mobile numbers and account numbers are partially masked.
• Restricted Access: Only authorized staff may access specific user information.

66fb does not retain your information longer than necessary. Retention periods vary depending on the type of data:

• Account information: For the duration the account is active and for 5 years after closure (as required by law).
• Transaction Records: Retained for a minimum of 5 years in accordance with financial regulations.
• KYC documents: Up to 5 years after account closure.
• Gaming Logs: Retained for up to 1 year, then automatically deleted.
• Support Chat Log: Stored for up to 6 months.
• Cookie Data: Automatically deleted after the session ends or upon expiry of the designated period.

Every 66fb user has the following rights regarding their personal information. To exercise these rights, please contact our support team:

66fb strictly prohibits use of the platform by anyone under the age of 18. We never knowingly collect or store data from minors.

If we suspect that a minor has registered, we will immediately deactivate the account and delete the associated data. If a parent or guardian believes their child's information has been collected by mistake, please contact us at [email protected] right away.

66fb may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of the page will be revised accordingly.

For significant changes, we will notify you via your registered email or through platform notifications. Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend reviewing this page regularly.

For any questions, requests, or complaints regarding our Privacy Policy, please contact our support team. We typically respond within 24–48 hours.

• Email: [email protected]
• Support: Use the platform's live chat section
• Working Hours: 7 days a week, 24 hours a day

To submit a data request (such as accessing, correcting, or deleting your information), please contact us from your registered mobile number or email so we can verify your identity.